Residential Aged Care
Homes open to visitation
Following advice from NSW Health on 1 February 2021, all Anglicare homes are open to all visitors.
All open residential aged care homes must exclude staff and visitors who:
- have COVID-19 symptoms or fever (37. 5°C or higher)
- have been to any close or casual contact locations in NSW, Interstate or New Zealand
- are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
- live in a household with a person who is currently self-isolating
- are waiting for a COVID-19 test result.
The full advice from NSW Health for residential aged care facilities is available at: https://www.health.nsw.gov.au/Infectious/covid-19/Pages/racf-latest-advice.aspx.
Visits and online booking system
Currently no bookings are required for visits that occur during the week during business hours (when reception is open).
Bookings will still be required for visits that occur after-hours and on weekends so we can ensure there are staff available to screen you when you enter the home.
Please see the online booking page for the business hours of your residential care home: https://www.anglicare.org.au/about-us/media-releases/coronavirus-covid-19/booking-visits-residential-aged-care/
If you have any questions or concerns about these changes, please contact the Residential Manager of your home, email us at firstname.lastname@example.org, or call us on 1300 111 278.
The Federal Government has begun rolling out COVID-19 vaccinations for residents of aged care homes.
The vaccination schedule is set by government and residents in our homes will receive their vaccinations from mid to late March. We have been updating residents and their families to ensure they have the necessary information and consent forms. We are also working closely with the Primary Health Networks (PHNs) who are administering the vaccine across NSW.
FAQs for families of closed residential homes
To get answers to the most common questions asked by spouses / visitors of residential homes closed due to COVID-19 view our FAQs page.
Residents leaving the home
Residents of homes outside of the identified LGA’s of concern are able to leave the care home if:
- the event complies with the current Gathering and Movement Public Health Order
- no one at the event:
- has been to any close or casual contact locations in NSW, Interstate or New Zealand
- has COVID-19 symptoms or fever (37. 5°C or higher)
- has been a close contact of a person with confirmed COVID-19 and are within their self-isolation period
- lives in a household with a person who is currently self-isolating
- is waiting for a COVID-19 test result.
To ensure the health of safety of the residents, a risk assessment is to be completed for each resident prior to departure. Depending on the risk assessment, additional protections may be required when they return to the home, such as wearing a mask to full quarantine. This is to ensure the health and safety of all residents and staff in the home.
We will continue to work closely with the Public Health Units and will be monitoring the latest updates from NSW Health so we can respond quickly and appropriately to changing advice. We will keep residents and families updated as soon as possible of any changes to this situation.
We thank families for your flexibility and cooperation as we work together to manage these changes. If you have any questions, please speak to your Residential Manager, email us at email@example.com or call on 1300 111 278.
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