Date First Posted: 4 March, 2020
In accordance with our Privacy obligations, we write to inform you of an incident on Wednesday 12 February 2020 where one of our staff had their home broken into and their laptop stolen. This incident has been reported to the Police.
In response to this incident, the Anglicare staff member immediately changed their user password and the affected computer account was disabled so that the Anglicare network will not be accessible from this laptop via any method. We have also been identifying the nature of any information potentially still accessible from the laptop.
Based on the information provided by the Police regarding the circumstances of the unauthorised entry, we understand it is most likely the laptop hard drive has been wiped for the purposes of selling the laptop. However, there is still a possibility of unauthorised access to personal information on the hard drive and in emails dating back to February 2019. Some of these emails may contain: dates of birth, home addresses, phone numbers, email addresses, financial information, Centrelink information, driver licence number and electricity account details.
We have undertaken a review of our processes and are implementing additional security measures to protect data on staff laptops going forward.
Although we think it most unlikely that personal information will be accessed on the laptop, we recommend that you remain alert to any contact from unknown third parties or any suspicious activity.
We also recommend checking these easy practical steps as suggested to us by the Office of the Australian Information Commission.
Please contact us at email@example.com for assistance with any concerns.